About CQL

The only trade partner you will ever need.

Where Cost, Quality and
Lifecycle intersect.

The three elements of cost, quality and lifecycle that are central to the successful operation of our business led to our name, CQL.

COST

Our clients receive great value for our services.

QUALITY

Our work is always of the highest standard.

LIFECYCLE

Our work and the materials we use are built to last.

Our name reflects our commitment to our Quality Assurance procedures and rules. A dedicated QA team inspects certain completed projects, reviews documentation produced by our people, and conducts customer satisfaction telephone audits.

Driven by high calibre people.

Our team is our most valuable asset. We employ people with specialist skills and demonstrable experience, who understand every step of the reinstatement process and approach each job professionally to deliver an outstanding service.

To help our people reach their full potential, we promote their growth and development within our company by providing training and mentoring programs, aided by an approachable management team and transparent communication.

A leader in Insurance Reinstatement.

At CQL our highest priority is to ensure that the reputation of our clients is not only maintained but enhanced. Our business model has been developed to benefit our clients and their customers, and this includes the serious and unique business of Insurance Reinstatement.

  • We are customer orientated, always striving to ensure that our clients’ brand is protected.
  • We aim to deliver outstanding service, which we achieve through strict internal auditing, management reporting and lifecycle monitoring.
  • We manage trades with care, applying rigorous procurement processes to ensure our tradespeople are qualified and experienced professionals.

Powered by technology.

CQL technology has been designed to identify inefficiencies and provide recommendations on improvements. The system can also provide informative reports for clients to gauge the status of their projects, as well as the allocation of jobs to our field estimators.

Our trade partners are managed with our software package, which creates a ranking based on their past performances and determines their suitability for future projects. This new, innovative system allows CQL to perform QA on trade partners with ease, while also providing capacity planning.